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Policies




General Policies

General Information: 

Check in time 3:00 PM

Check out time 11:00 AM

*Early check-in and late check-out available upon request. Depending on the circumstances, a fee may be applied for early check-in and late check-out.

*Valid government or state-issued photo identification required at check-in. Guest must be eighteen years of age or older to book a room. 

Cancellation: 

Cancellations must be made no later than 3 PM PST, seven days prior to arrival date. Guaranteed reservations require a valid credit card. For non-refundable reservations, the full booking amount will be charged to the provided credit card at the time the reservation is made. Reservations designated as non-refundable at the time of booking remain non-refundable regardless of circumstances. Cancellation within 7 days upon your arrival or a no-show will incur a penalty of $300 charged to the credit card provided. To modify a reservation, please email info@firehousela.com or call 213-947-3010. 

Early Departure: 

You will be asked to confirm your departure date at check-in. If you decide to shorten your stay after check-in, you may be charged a $300 charged to the credit card provided. To modify a reservation, please email info@firehousela.com or call 213-947-3010.

Pets:

- We welcome pets under 25lbs for up to seven days for a fee of $150

- Maximum two pets per room 

- Pets must be fully trained and appropriately restrained 

- Pets must be kept on a leash when in the hotel or on hotel property unless it is in the guest's room 

- Pets must only use front stairwell to enter and exit second floor 

- Pets must not be left unattended. If guest requires a pet-sitter or pet supplies, please contact the front desk with at least 72hours advance notice.

- Guests are responsible for cleaning up after their pet on hotel property and in the surrounding neighborhood 

- Any disturbances such as barking must be curtailed to ensure other guests are not inconvenienced 

- Guests must contact the front desk to arrange for a convenient time for housekeeping to service their room

- Guests are responsible for all property damages and/or personal injuries resulting from their pet

- Guests agree to indemnify and hold harmless the hotel, its owners and its operator from all liability and damage suffered as a result of guest's pet

- The hotel reserves the right to charge the guest's account commensurate to any damage caused by the pet 

Parking: 

Overnight parking available for $30/night 

Complimentary valet available during restaurant hours, self-park available during other times 

Smoking: 

The hotel is a non-smoking property. Should smoking occur on the property, a $250 smoking fee will be applied to the credit card on file. 

Filming / Photography: 

All filming/photography of, or on, the hotel's property must be cleared and approved with hotel management. All film and photo shoots/sessions fees, along with providing the necessary paperwork involved with the filming/photography. 

  • Check in time 3:00 PM
  • Check out time 11:00 AM
  • Children age 1 - 1
  • Pets allowed

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